This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox bookmarks toolbar has quit working properly:

  • 1 amsa
  • 0 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga cor-el

skpurch
skpurch
more options

Firefox bookmarks toolbar has quit working properly: 1. Bookmarks toolbar shows as "Empty" 2. Bookmarks will only show ONE column. 3. I can only get one column to show in the Bookmarks. 4. If I click on the Name colum and then click on the Location column, 

   only the Location column will show and I am unable to return to the Name column.

5. I am unable to get the Bookmarks Toolbar to show the necessary options.

'''Firefox bookmarks toolbar has quit working properly:''' 1. Bookmarks toolbar shows as "Empty" 2. Bookmarks will only show ONE column. 3. I can only get one column to show in the Bookmarks. 4. If I click on the Name colum and then click on the Location column, only the Location column will show and I am unable to return to the Name column. 5. I am unable to get the Bookmarks Toolbar to show the necessary options.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure toolbars like the "Bookmarks Toolbar" are visible. Open the Customize page and set what toolbars (Show/Hide Toolbars) and toolbar items to display.

  • Right-click empty toolbar area => Customize
  • "3-bar" menu button => Customize
  • View -> Toolbars
    *you can tap the Alt key or press the F10 key to show the hidden Menu Bar temporarily
  • check that "Bookmarks Toolbar Items" is on the Bookmarks Toolbar
  • if "Bookmarks Toolbar Items" is not on the Bookmarks Toolbar then drag it back from the Customize palette to the Customize page to the Bookmarks Toolbar
  • if missing items are in the Customize palette then drag them back from the Customize page to the toolbar
  • if you do not see an item on a toolbar and in the Customize palette then click Restore Defaults in the Customize palette window to restore the default toolbar set.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).