This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

problems with account

  • 1 amsa
  • 0 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga GerardoPcp04

xanfired
xanfired
more options

I have lost access to my primary firefox account due to a problem with gmail, the account is osgelloch, alongside the mail osgelloch@gmail.com, i know the password to the account but i do not have access to the osgelloch mail anymore, so i cannot log due to the mail code auth, if there is any way for me to access to it i would appreciate it, i know pretty much all the info of the account otherwise, i mostly just use the markers so i can answer any verification you may need if possible.

I have lost access to my primary firefox account due to a problem with gmail, the account is osgelloch, alongside the mail osgelloch@gmail.com, i know the password to the account but i do not have access to the osgelloch mail anymore, so i cannot log due to the mail code auth, if there is any way for me to access to it i would appreciate it, i know pretty much all the info of the account otherwise, i mostly just use the markers so i can answer any verification you may need if possible.

All Replies (1)

GerardoPcp04
GerardoPcp04
  • Top 25 Contributor
more options

Hola Este foro es publico por favor no copiar datos personales como correos. Para conectarse a la cuenta de Firefox (sync) solo es posible con el correo que usaste para registrarse o con un correo secundario que deberías haber agregado anteriormente. Si no tienes acceso al correo no se puede comprobar que eres el propietario de los datos de esa cuenta. Saludos