This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Account setup for Verizon.net email

  • 3 amsoshi
  • 0 sa na da wannan matsala
  • 20 views
  • Amsa ta ƙarshe daga david

mjagodzinski2
mjagodzinski2
more options

I have an existing Verizon email account (which is accessed through AOL mail) and I'm trying to setup this account on Thunderbird, which I just downloaded on my new computer.

When I am prompted to setup the account, I enter my name, email address, and password. So far so good. It then says it found the correct configuration in Mozilla ISP database. I look at the configuration and everything looks (incoming and outgoing servers, username, etc.

However, when I click DONE and it starts the process of checking my password, it comes back with the attached error message.

Any ideas?

I have an existing Verizon email account (which is accessed through AOL mail) and I'm trying to setup this account on Thunderbird, which I just downloaded on my new computer. When I am prompted to setup the account, I enter my name, email address, and password. So far so good. It then says it found the correct configuration in Mozilla ISP database. I look at the configuration and everything looks (incoming and outgoing servers, username, etc. However, when I click DONE and it starts the process of checking my password, it comes back with the attached error message. Any ideas?
Hoton allon fuska da aka liƙa

Mafitar da aka zaɓa

Verizon requires an APP password when using email clients on a PC. I believe you must go to the AOL site and select the security page and can set up the APP password there. See this page for more info: https://help.aol.com/articles/Create-and-manage-app-password

Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

david
david
  • Top 10 Contributor
more options

Zaɓi Mafita

Verizon requires an APP password when using email clients on a PC. I believe you must go to the AOL site and select the security page and can set up the APP password there. See this page for more info: https://help.aol.com/articles/Create-and-manage-app-password

mjagodzinski2
mjagodzinski2 Mai mallakar tambaya
more options

Thanks David! Worked like a charm!

david
david
  • Top 10 Contributor
more options

You're very welcome.