This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Unable to setup a new Thunderbird email account

  • 2 amsoshi
  • 0 sa na da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga nhollins33

nhollins33
nhollins33
more options

I have downloaded Mozilla Thunderbird 102.7.1.

After installing, opening the program, and clicking on Email, I am unable to configure the Thunderbird setup for my existing email address.

My existing email provider is SpamArrest. I am wanting to download all of my existing email messages from my SpamArrest account to my new Thunderbird email account. SpamArrest tech support informed me I needed to create a new SpamArrest in Thunderbird. I haven't been able to get passed the Thunderbird Account Setup page to even know if I have created a new Thunderbird account. I have tried auto-detect and configure manually of the configuration, I have used POP3 and IMAP protocol with the account configuration provided to me by SpamArrest tech support and nothing is working! I have been trying since last week!

Can someone, anyone please help?

I have downloaded Mozilla Thunderbird 102.7.1. After installing, opening the program, and clicking on Email, I am unable to configure the Thunderbird setup for my existing email address. My existing email provider is SpamArrest. I am wanting to download all of my existing email messages from my SpamArrest account to my new Thunderbird email account. SpamArrest tech support informed me I needed to create a new SpamArrest in Thunderbird. I haven't been able to get passed the Thunderbird Account Setup page to even know if I have created a new Thunderbird account. I have tried auto-detect and configure manually of the configuration, I have used POP3 and IMAP protocol with the account configuration provided to me by SpamArrest tech support and nothing is working! I have been trying since last week! Can someone, anyone please help?

Mafitar da aka zaɓa

Try again, but omit entering password. That often works.

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

david
david
  • Top 10 Contributor
more options

Zaɓi Mafita

Try again, but omit entering password. That often works.

nhollins33
nhollins33 Mai mallakar tambaya
more options

David,

Wow! You are amazing!

It worked!! Thank you SO much!!! I'll keep moving forward and see how the next step goes.

Thank you again!