This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox google Widewine CDM DRM plugin installation issue

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Dropa

aREwEtHEREyET
aREwEtHEREyET
more options

Hi, Have been having issues with the google cdm widewine drm plugin for a wee while now but eventually found the solution to my specific case. The problem was firefox never managed to install the plugin, it just kept saying it was installing it but never did.

It tuns out that my opnsense router uses an IDS / IPS watchdog plugin called ZenArmor. Tuns out it was blocking the download url for the plugin from the following address

https://r3---sn-c5ioiv45c-5goe.gvt1.com

If I added the gvt1.com domain to it s exceptions list, firefox immediately downloaded and installed the plugin flawlessly.

Sharing is caring. Ta-ta!

Hi, Have been having issues with the google cdm widewine drm plugin for a wee while now but eventually found the solution to my specific case. The problem was firefox never managed to install the plugin, it just kept saying it was installing it but never did. It tuns out that my opnsense router uses an IDS / IPS watchdog plugin called ZenArmor. Tuns out it was blocking the download url for the plugin from the following address https://r3---sn-c5ioiv45c-5goe.gvt1.com If I added the gvt1.com domain to it s exceptions list, firefox immediately downloaded and installed the plugin flawlessly. Sharing is caring. Ta-ta!

All Replies (1)

Dropa
Dropa
more options

Then this wasn't really a Firefox issue but 3rd party software that was doing this. You should report this or post that to the ZenArmor site since they would be the one to fix this issue of their software.