This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird (TB) email issue

  • 1 amsa
  • 0 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Matt

dauen
dauen
more options

I can send but not receive emails on my desktop (W10, McAfee, TB 102.11.2). On my other devices I can both send and receive emails using different email clients. TB displays the following message "Downloading message 1 of 52" and then after some time the message disappears and no messages are downloaded. Is their a simple fix for this issue?

I can send but not receive emails on my desktop (W10, McAfee, TB 102.11.2). On my other devices I can both send and receive emails using different email clients. TB displays the following message "Downloading message 1 of 52" and then after some time the message disappears and no messages are downloaded. Is their a simple fix for this issue?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Disable McAfee email scanning, restart your device and try again. It is not a guarantee, but McAfee has been causing issues with mail since at least 2012.