We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

OPENING MY ON LINE BANKING TO BE ABLE TO WITHDRAW SOME FUNDS.

tdan347056
tdan347056
more options

I RECEIVED AN E-MAIL FROM BANK OF AMERICA WITH INSTRUCTIONS ON HOW TO VISIT THE ONLINE BANKING WEBSITE AND THEY REFERED ME TO http://www.boabank usa.4dq/acc/online html WITH MY ACCOUNT NUMBER AND PASSWORD. REFERING ME TO MOZILLA FIREFOX VPN AND HAVE BEEN TRYING TO GET SIGNED IN WITH THEM FOR 5-6 DAYS. CAN YOU TELL ME WHAT I'M DOING WRONG. THEY KEEP ASKING ME FOR PASSCODES ON JUST ABOUT EVERY THING I DO? THANK YOU AND PLEASE LET ME HEAR FROM YOU.

I RECEIVED AN E-MAIL FROM BANK OF AMERICA WITH INSTRUCTIONS ON HOW TO VISIT THE ONLINE BANKING WEBSITE AND THEY REFERED ME TO http://www.boabank usa.4dq/acc/online html WITH MY ACCOUNT NUMBER AND PASSWORD. REFERING ME TO MOZILLA FIREFOX VPN AND HAVE BEEN TRYING TO GET SIGNED IN WITH THEM FOR 5-6 DAYS. CAN YOU TELL ME WHAT I'M DOING WRONG. THEY KEEP ASKING ME FOR PASSCODES ON JUST ABOUT EVERY THING I DO? THANK YOU AND PLEASE LET ME HEAR FROM YOU.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

That address looks very suspicious. I suggest NOT using that link and instead using the actual B of A site. And if you put your login into an unknown site, it's an emergency: CALL THE BANK IMMEDIATELY and make sure your account is secure.

Some sites will reject VPN users because they want to know where their users are actually connecting from. You can test that, too.