Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Junk Email

  • 1 amsa
  • 0 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga david

more options

Thunderbird is stating that it believes an incoming email is junk mail in yellow, but it is still showing in my inbox.

I don't want Thunderbird to only list the email as junk mail, but automatically transfer it out of my main inbox into the junk mail folder.

My settings enable adaptive junk mail filtering and move junk emails to my "junk" folder.

Thank you,

Jordan

Thunderbird is stating that it believes an incoming email is junk mail in yellow, but it is still showing in my inbox. I don't want Thunderbird to only list the email as junk mail, but automatically transfer it out of my main inbox into the junk mail folder. My settings enable adaptive junk mail filtering and move junk emails to my "junk" folder. Thank you, Jordan

All Replies (1)

more options

It may be your online account doing that, not Thunderbird. If you log online and see the Junk status, the web host is likely the culprit showing them as junk.