This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird 115: Unified Inbox is missing an email account

  • 1 amsa
  • 0 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga sfhowes

smh
smh
more options

I updated to Thunderbird 115. One of my email accounts is no longer showing up in the "Unified Folders" view. It is still there: it can be seen in the "Favorites Folders" and "Unread Folders." But I would like to use the Unified inbox.

How can I repair Thunderbird to see all accounts in the "Unified Inbox"? I have already tried deleting the IMAP folder in my profile and letting Thunderbird create it again. This did not change anything. Also, (I do not know if this is relevant) I have four email accounts and two of them have the same domain name and a different username (e.g., mail@xxxx.com and name@xxxx.com). One email from this domain is showing up fine, but one is the one that is not showing up any longer.

Thanks for any advice.

I updated to Thunderbird 115. One of my email accounts is no longer showing up in the "Unified Folders" view. It is still there: it can be seen in the "Favorites Folders" and "Unread Folders." But I would like to use the Unified inbox. How can I repair Thunderbird to see all accounts in the "Unified Inbox"? I have already tried deleting the IMAP folder in my profile and letting Thunderbird create it again. This did not change anything. Also, (I do not know if this is relevant) I have four email accounts and two of them have the same domain name and a different username (e.g., mail@xxxx.com and name@xxxx.com). One email from this domain is showing up fine, but one is the one that is not showing up any longer. Thanks for any advice.

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Close TB, delete the Mail/smart mailboxes folder and virtualFolders.dat from the profile folder.

http://kb.mozillazine.org/Unified_Folders_not_working