This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

wont accept my phone number on this new account

  • 1 amsa
  • 0 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

secondarrowcoaching
secondarrowcoaching
more options

I must have had an old account (that I never used) with a now NON EXISTENT email address - [edited] @peaceofmind-nm.com

I nolonger have that email address nor access to it.

My new email address is [edited] @gmail.com and that is how I established my new AirBnB account but your settings will not let me add my phone number (added my husband's but that will not work) as it says it is already in use. Can you help me with this? Need to erase old account so I can properly set up new account with my phone number but can't respond from the peaceofmind email address!

I must have had an old account (that I never used) with a now NON EXISTENT email address - [edited] @peaceofmind-nm.com I nolonger have that email address nor access to it. My new email address is [edited] @gmail.com and that is how I established my new AirBnB account but your settings will not let me add my phone number (added my husband's but that will not work) as it says it is already in use. Can you help me with this? Need to erase old account so I can properly set up new account with my phone number but can't respond from the peaceofmind email address!

An gyara daga James

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox doesn't use a phone number to sign in, so I assume that you mean email addresses. If you can't access

Unfortunately, if you can't access the primary email address then you can't remove an older account. You will have to create a new Firefox Account with an email address you can confirm.

See also:

An gyara daga cor-el