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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

new device, lost info

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  • 2 sa na da wannan matsala
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  • Amsa ta ƙarshe daga Paul

Chelsea Reedy
Chelsea Reedy
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hello, ive had my Firefox account for YEARS. i got a new device, and installed firefox on the new device. i logged into to new device, told it to sync my old data over, and instead, i think it removed all my old data. my passwords are still saved, but my bookmarks, my collections for tabs are gone, and i cant seem to get them back. this was done across my 4 devices. how can i backdate, or find an old backup to revive?

hello, ive had my Firefox account for YEARS. i got a new device, and installed firefox on the new device. i logged into to new device, told it to sync my old data over, and instead, i think it removed all my old data. my passwords are still saved, but my bookmarks, my collections for tabs are gone, and i cant seem to get them back. this was done across my 4 devices. how can i backdate, or find an old backup to revive?

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

Do you still have your data on a copy of Firefox (such as your old phone)?