This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When quitting a pogram

  • 1 amsa
  • 0 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga Dropa

ishaw1
ishaw1
more options

When you cancel a program, you cannot start another one because Firefox is not responding and first the"old" Firefox must be stopped. This is onerous. Why not automatically (i.e. with a software delete) stop the "old" Firefox each time a Firefox-supported program is cancelled?

When you cancel a program, you cannot start another one because Firefox is not responding and first the"old" Firefox must be stopped. This is onerous. Why not automatically (i.e. with a software delete) stop the "old" Firefox each time a Firefox-supported program is cancelled?

All Replies (1)

Dropa
Dropa
more options

This situation sounds like a corrupted Firefox browser if you can't just close with the "x" or exit selections then you got a corrupted Browser. You need to find out if this is Addon or corrupted Browser by using Firefox in Private Mode Browser and see if that can be closed or not to verify if there is Addon issue or corrupted Browser.