This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

PDF WON'T OPEN IN A NEW WINDOW

  • 3 amsoshi
  • 0 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga moonbailey

moonbailey
moonbailey
more options

Hello! I'm running the current version of Firefox, and my MacOS is also up to date: 14.2. I'm building a website in Squarespace. On that website, I have a PDF link that, when clicked, will open in a new browser window, with an option to download. I've set that up in SQSP settings, but clicking the link only allows a download. Squarespace Support and myself were able to open the PDF in a new window in Chrome and Safari. Is there a setting in Firefox or something else that I'm missing that will allow opening the PDF in a new browser window? Thanks! Michael

Hello! I'm running the current version of Firefox, and my MacOS is also up to date: 14.2. I'm building a website in Squarespace. On that website, I have a PDF link that, when clicked, will open in a new browser window, with an option to download. I've set that up in SQSP settings, but clicking the link only allows a download. Squarespace Support and myself were able to open the PDF in a new window in Chrome and Safari. Is there a setting in Firefox or something else that I'm missing that will allow opening the PDF in a new browser window? Thanks! Michael

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Show the issue and provide a link so we can try to replicate.

zeroknight
zeroknight
more options

Open the Network Monitor (Cmd+Opt+E), visit the PDF link and check the Response Headers. If you see Content-Disposition with value "attachment" then it is expected to download.

Does it still happen in a new profile without signing into sync? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

moonbailey
moonbailey Mai mallakar tambaya
more options

Yo zero,

Thanks for this. However, when I opened the Network Monitor, I didn’t seen anything labeled “Response Headers.”

I’m not savvy at this code stuff, but can you point to where and how I might find that?

And when you say, “visit the PDF link,” what does that mean? It’s a button on the SQSP website where you link to your PDF and also can enable it to “Open in a new window.”

Also not sure what “a new profile” and “signing into sync” refers to. Pardon my lack of experience.

Many thanks for your help!

Michael