Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox opens up a second browser screen automatically when I am already in a website!

  • 4 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga munrorod

more options

When I login to my main Firefox browser and then access a website within a short while the browser screen opens up again automatically. In other words, a second window which is very irritating. How can I stop this from happening?

When I login to my main Firefox browser and then access a website within a short while the browser screen opens up again automatically. In other words, a second window which is very irritating. How can I stop this from happening?

All Replies (4)

more options

Does it still happen in Troubleshoot Mode?

more options

Yes. No change. The problem still persists. In addition, I already did a refesh before posting my issue on the community.

more options

Greetings, Further to my reply to you of 13/02/24 I need to clarify a point. I stated originally was that Firfox was opening up a SECOND main screen. In actual fact what is happening once I have opened up the main screen and then clicked on an icon to access a website, what Firefox is doing is flipping back and bring up my main bowser screen. Hence, there are two windows open, the website I was in and the main browser screen. I then close down the browser screen to continue with the website I was in. Accessing the 'troubleshooting mode' as you suggested has unfortunately NOT fixed my problem.

more options

This happens to me too

On booting up I will manually open Firefox and about a minute later another Firefox Browser will open.

Windows 10 is still starting up and the icons in the taskbar are yet to appear

Maybe I just need to be more patient