This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Yotube 4k choppy while full screen

  • 1 amsa
  • 0 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga GerardoPcp04

more options

Hello, i am with an integrated graphics CPU I7 9750H with Intel® UHD Graphics 630. I am traying to watch 4k videos on yotube and they only work well without being in full screen mode. I tried all the newest versions of Firefox, from 100 to 122.1 and there is no way to fix it. Its a Firefox problem because that doesnt happen on Chrome. Disable the hardware acceleration doesnt work. I tried a lot of configurations in about:config but no one works. I dont know what to do. The Intel UHD version i have is 31.0.101.2114. Thanks.

Hello, i am with an integrated graphics CPU I7 9750H with Intel® UHD Graphics 630. I am traying to watch 4k videos on yotube and they only work well without being in full screen mode. I tried all the newest versions of Firefox, from 100 to 122.1 and there is no way to fix it. Its a Firefox problem because that doesnt happen on Chrome. Disable the hardware acceleration doesnt work. I tried a lot of configurations in about:config but no one works. I dont know what to do. The Intel UHD version i have is 31.0.101.2114. Thanks.

All Replies (1)

more options

Hola, Tendrías que abrir un caso en el foro de los desarrolladores (en Ingles) comentando la falla (no me quedo claro el problema que sucede en Full Screen) y las pruebas: https://bugzilla.mozilla.org/enter_bug.cgi?format=guided#h=dupes|Firefox|

Luego copiar el link aquí para que sirve de referencias a otros usuarios Saludos