We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird 115.8.1 completely freezes after startup

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga norbert69

norbert69
norbert69
more options

Hello,

Been using Thunderbird for years without any issues. Since yesterday it simply keeps freezing after startup and checking email. OS OpenSuSE Tumbleweed, Thunderbird 115.8.1.

- Cleaned up the inbox - Started in safe mode - removed add-ons

Nothing worked. Thunderbird simply freezes and has to be killed. In essence it has become unworkable.

What I notice is, I can start Thunderbird without being connected to the internet. It does not freeze. As soon as it starts pulling emails, it then freezes again.

Any hints?

Thank you in advance.

Regards Norbert

Hello, Been using Thunderbird for years without any issues. Since yesterday it simply keeps freezing after startup and checking email. OS OpenSuSE Tumbleweed, Thunderbird 115.8.1. - Cleaned up the inbox - Started in safe mode - removed add-ons Nothing worked. Thunderbird simply freezes and has to be killed. In essence it has become unworkable. What I notice is, I can start Thunderbird without being connected to the internet. It does not freeze. As soon as it starts pulling emails, it then freezes again. Any hints? Thank you in advance. Regards Norbert

Mafitar da aka zaɓa

Hello,

This issue is resolved. It turned out to be a Tumbelweed KDE related issue.

Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

norbert69
norbert69 Mai mallakar tambaya
more options

Zaɓi Mafita

Hello,

This issue is resolved. It turned out to be a Tumbelweed KDE related issue.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

norbert69 said
It turned out to be a Tumbelweed KDE related issue.

What exactly did you need to change?

norbert69
norbert69 Mai mallakar tambaya
more options

In essence, on 14.03 via zypper dup the whole of KDE was replaced.

Other Tumbleweed users reported freezing windows, windows with no content etc. The only way to get out of it was to find the process via ps aux and kill the PID. Alternatively reboot.

I can send you the zypper log if you want or a specific log. But which files caused the issue, I cannot say.