This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to play video

  • 3 amsoshi
  • 2 sa na da wannan matsala
  • 255 views
  • Amsa ta ƙarshe daga James

more options

Yesterday I was able to see www.wowpresentsplus.com videos without a problem, but today I'm getting the next error:

Unable to play video. Please try again in a supported browser.

I have the latest version of firefox. I've cleared the cache and so on. Any idea on how to solve this?

Yesterday I was able to see www.wowpresentsplus.com videos without a problem, but today I'm getting the next error: '''Unable to play video. Please try again in a supported browser.''' I have the latest version of firefox. I've cleared the cache and so on. Any idea on how to solve this?

Mafitar da aka zaɓa

Hi

Under certain conditions, copyrighted video served via digital rights management may experience playback issues.

A patch is underway. For an immediate workaround, please complete the following steps:

  1. Go to about:config in the Awesomebar.
  2. Search for media.eme.mfcdm.origin-filter.enabled.
  3. Flip the pref from 1 to 0.
  4. Select the check mark button.
Karanta wannan amsa a matsayinta 👍 5

All Replies (3)

more options

Zaɓi Mafita

Hi

Under certain conditions, copyrighted video served via digital rights management may experience playback issues.

A patch is underway. For an immediate workaround, please complete the following steps:

  1. Go to about:config in the Awesomebar.
  2. Search for media.eme.mfcdm.origin-filter.enabled.
  3. Flip the pref from 1 to 0.
  4. Select the check mark button.

Helpful?

more options

Works absolutely fine. Thanks for being that fast answering :)

Helpful?

more options

Firefox 129.0.1 is Released and should fix this issue. https://www.mozilla.org/firefox/129.0.1/releasenotes/

Helpful?

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.