This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unresponsive Program

  • 1 amsa
  • 0 sa na da wannan matsala
  • Amsa ta ƙarshe daga Wayne Mery

michaelddavis1708
michaelddavis1708
more options

After a recent update, Thunderbird has become unresponsive. The Inbox and folder tree appear when I open the program, and everything freezes. I cannot open any emails or navigate to another folder or email account within the program. New emails appear in the inbox but will not open. I uninstalled and reinstalled the program but with the same problem.

After a recent update, Thunderbird has become unresponsive. The Inbox and folder tree appear when I open the program, and everything freezes. I cannot open any emails or navigate to another folder or email account within the program. New emails appear in the inbox but will not open. I uninstalled and reinstalled the program but with the same problem.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please see https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems

Also are you using Cards View for the message list?

Helpful?

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.