This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to open the Firefox app on my i phone, a message appears that says " your i phone was hacked and 78 viruses were found

  • 2 amsoshi
  • 1 yana da wannan matsala
  • Amsa ta ƙarshe daga James

more options

My Firefox app on my i phone brings up a message that says, " Your i phone has been hacked and 78 viruses have been found!" It says I have go to a link to get instructions to remove all viruses. I know it is a scam, so I will not go to the link. Can anyone tell me how to fix this?

My Firefox app on my i phone brings up a message that says, " Your i phone has been hacked and 78 viruses have been found!" It says I have go to a link to get instructions to remove all viruses. I know it is a scam, so I will not go to the link. Can anyone tell me how to fix this?

All Replies (2)

more options

Hi

I recommend that you clear your browsing history.

This support article should help:

https://support.mozilla.org/en-US/kb/clear-browsing-history-firefox-ios

Helpful?

more options

https://support.mozilla.org/en-US/kb/turn-push-notifications-or-firefox-ios

I wonder if this is a fake web push notification from a site you allowed to send you notifications.

Helpful?

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.