This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hacked

more options

Good morning there are three or 4 different devices on my cell phone that is linked to my device that is an android rather it be a computer, I pad or cell phone that is using s e SIM card that hacked into my device on line and stolen my identity. Taken money out of my bank account numerous of times. Has hacked my Disney account, peacock account, has created a social media account in my name and in not even on any social media account , not have I ever in my life had a Twitter account. . I could spprrviatd it if you would delete anything associated with my name , Karla B Judkins. My email address [edited]. My phone number [edited] This belong to me, and not to 5 other people connected to my device. It’s been again hacked. Please delete any and all files immediately. Connected and disable there lines please.

Good morning there are three or 4 different devices on my cell phone that is linked to my device that is an android rather it be a computer, I pad or cell phone that is using s e SIM card that hacked into my device on line and stolen my identity. Taken money out of my bank account numerous of times. Has hacked my Disney account, peacock account, has created a social media account in my name and in not even on any social media account , not have I ever in my life had a Twitter account. . I could spprrviatd it if you would delete anything associated with my name , Karla B Judkins. My email address [edited]. My phone number [edited] This belong to me, and not to 5 other people connected to my device. It’s been again hacked. Please delete any and all files immediately. Connected and disable there lines please.

An gyara daga James

All Replies (1)

more options

Hi,

Sorry to hear you're dealing with these issues. I hope the best in you recovering your accounts. Still you still have acess to your email and password, you use for your Firefox sync account? Make sure going forward you secure your accounts with 2FA (2 Factor Authentication) especially your email and your phone account, so you don't have to worry about another sim swap attack. I would make sure you contact the other services here you listed, as soon as you can, so they can help you restore account access.

Helpful?

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.