This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When I click on a link within a website to open a document (word, excel etc.), Firefox doesn't open it. Even when I tell it to open in a new window, it just opens a blank tab labeled "untitled."

  • 1 amsa
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Wikiwide

more options

When I try to click on a link to a document within a website, that document doesn't open like it should. For instance, if I go to the census website and click on a link to open an excel spreadsheet, Firefox doesn't do it. It usually does nothing; if I tell it to open in a new window or tab, it just opens a tab labeled "untitled" that ends up being a blank page.

This happened

Every time Firefox opened

== 2 months ago?

When I try to click on a link to a document within a website, that document doesn't open like it should. For instance, if I go to the census website and click on a link to open an excel spreadsheet, Firefox doesn't do it. It usually does nothing; if I tell it to open in a new window or tab, it just opens a tab labeled "untitled" that ends up being a blank page. == This happened == Every time Firefox opened == 2 months ago?

All Replies (1)

more options

Go to Tools->Options->Apps Here you should see two columns: Content Type on the left, Actions on the right. Find and select excel spreadsheet or any other content type in the left column. There should be a corresponding action in the right column. What is it? You can use the drop-down list to select the option you want: Always Ask - Firefox will ask each time: What do you want to do with this file? Save file - Firefox will save this file to your computer Use - Firefox will give this file to the program to open it

In case of saving, Firefox will either prompt you every time where you want the file to be saved, or save it to the default location. It depends on the preference in Tools->Options->General->Download