This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Automatic backups are not happening under Windows 7

  • 5 amsoshi
  • 9 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga TXGuy

AnonymousUser
AnonymousUser
more options

FF Help (https://support.mozilla.com/en-US/kb/Backing+up+and+restoring+bookmarks) says FF automatically creates backups of your bookmarks and saves the last five backups for safekeeping.

On my old XP system, this was true. FF made a new backup json file each day which I would then backup from the FF folder to an external USB drive.

On Monday I moved to a new, Windows 7 system and installed a new installation of FF. The new installation of FF has yet to automatically create a backup. I am looking for them in C:\Users\myname\AppData\Local\Mozilla\Firefox\Profiles\v62lc497.default\bookmarkbackup

I can't find them anywhere else on my local drive using the the W7 search function. Is there something I need to set in FF to turn-on automatic backups?

FF Help (https://support.mozilla.com/en-US/kb/Backing+up+and+restoring+bookmarks) says FF automatically creates backups of your bookmarks and saves the last five backups for safekeeping. On my old XP system, this was true. FF made a new backup json file each day which I would then backup from the FF folder to an external USB drive. On Monday I moved to a new, Windows 7 system and installed a new installation of FF. The new installation of FF has yet to automatically create a backup. I am looking for them in C:\Users\myname\AppData\Local\Mozilla\Firefox\Profiles\v62lc497.default\bookmarkbackup I can't find them anywhere else on my local drive using the the W7 search function. Is there something I need to set in FF to turn-on automatic backups?

Mafitar da aka zaɓa

You are looking in the wrong location for the Firefox Profile Folder You need to look in C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

In \AppData\Local\Mozilla\Firefox\Profiles\ you will only see the Firefox cache and the phishing database file.

Karanta wannan amsa a matsayinta 👍 0

All Replies (5)

TXGuy
TXGuy
more options

Are the bookmark backups in your profile folder (not Local)?

C:\Users\myname\AppData\Mozilla\Firefox\Profiles\v62lc497.default\bookmarkbackup

AnonymousUser
AnonymousUser Mai mallakar tambaya
more options

No, there are no new bookmark backups in my profile folder. (Yes, they would be local if they were there.)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Zaɓi Mafita

You are looking in the wrong location for the Firefox Profile Folder You need to look in C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

In \AppData\Local\Mozilla\Firefox\Profiles\ you will only see the Firefox cache and the phishing database file.

AnonymousUser
AnonymousUser Mai mallakar tambaya
more options

Thanks cor-el. That solves my problem. I wish Windows 7 search had found that path when I searched for json files.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome