This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

when i go to install update i get message: firefox cannot be completed because you do not sufficient privileges for some of the items."

  • 5 amsoshi
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga the-edmeister

more options

won't download says: i dont' have sufficient privileges

== i try to download the update

won't download says: i dont' have sufficient privileges == i try to download the update

All Replies (5)

more options

Firefox 2.0.0.20 is the last ever release for Mac OSX 10.3.9 and earlier versions. Which version do you have?

more options

hi...thanks for reply:

i have iMac: system 10.5,8

more options

so what do i dO =? thank you.

more options

See http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X ..... Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html Trash the current Firefox application to do a clean reinstall. Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

thank you. i will try this. rosa