This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why can't I save certain images by dragging and dropping them to desktop?

  • 2 amsoshi
  • 6 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga AnonymousUser

AnonymousUser
AnonymousUser
more options

I can't save certain images by dragging and dropping them but they can all be saved by right clicking and selecting "save image as...". Dragging and dropping does actually save the image but it just comes up with a default .jpg or .pnh icon and if I try ti view it with any kind of image viewing program it just shows up as completely white.

Here is one site where none of the images work for me when saved: http://www.virtualshackles.com/ If I try to save any of the comics by dragging and dropping they don't work but they show up in the browser perfectly. I'm pretty sure this is a Firefox issue because the same function works with IE, Chrome and Safari, but I prefer using Firefox.

This happened

Every time Firefox opened

== I updated to version 3.5

I can't save certain images by dragging and dropping them but they can all be saved by right clicking and selecting "save image as...". Dragging and dropping does actually save the image but it just comes up with a default .jpg or .pnh icon and if I try ti view it with any kind of image viewing program it just shows up as completely white. Here is one site where none of the images work for me when saved: http://www.virtualshackles.com/ If I try to save any of the comics by dragging and dropping they don't work but they show up in the browser perfectly. I'm pretty sure this is a Firefox issue because the same function works with IE, Chrome and Safari, but I prefer using Firefox. == This happened == Every time Firefox opened == I updated to version 3.5

All Replies (2)

AnonymousUser
AnonymousUser Mai mallakar tambaya
more options

Dragging the comic image from that page to the desktop works fine for me. Can you reproduce the problem in Firefox's own safe mode? If not, an extension is the culprit so disable any image-related extensions like cooliris to see if that helps.

AnonymousUser
AnonymousUser Mai mallakar tambaya
more options

I have tried safe mode, I have tried disabling all plugins and addons (none of which were image related), I have tried making new profiles and renaming profile folders, I even uninstalled the program completely (also removed all Mozilla folders and registry keys) and installed it again and it still doesn't work. It just looks to me like Firefox doesn't want to play with my system.