This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

upgraded to 3.6, lost bookmarks, lost bookmarks toolbar, lost bookmarks library, can't go to previous backup, get error message. Don't have Torbutton. Can't save new bookmarks. Autofill remembers. Remember history is on.

  • 1 amsa
  • 159 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga AnonymousUser

more options

upgraded to 3.6, lost bookmarks, lost bookmarks toolbar, lost bookmarks library, can't go to previous backup, get error message. Don't have Torbutton. Can't save new bookmarks. Autofill remembers. Remember history is on.

upgraded to 3.6, lost bookmarks, lost bookmarks toolbar, lost bookmarks library, can't go to previous backup, get error message. Don't have Torbutton. Can't save new bookmarks. Autofill remembers. Remember history is on.

Mafitar da aka zaɓa

I had this problem yesterday right after the 3.6.4 upgrade. Im not sure if I saw all the things you did but I def lost all bookmarks and the back button. I have fixed it by: 1. Going to the Firefox profile directory which for me is here but 1st bit will be different for you as mines work specific:

C:\Documents and Settings\U049177\Application Data\Mozilla\Firefox\Profiles\soez0lvk.default 2. Delete places.sqlite and places.sqlite-journal

3. Start Firefox (you should have the back button working now but no bookmarks, it will have recreated those 2 files)

4. From the menus, Bookmarks then Organise Bookmarks, then Import and Backup button, then Restore then select a day to restore from. You should now have your bookmarks back from Firefoxes backups.

Hope it works for you

Karanta wannan amsa a matsayinta 👍 2

All Replies (1)

more options

Zaɓi Mafita

I had this problem yesterday right after the 3.6.4 upgrade. Im not sure if I saw all the things you did but I def lost all bookmarks and the back button. I have fixed it by: 1. Going to the Firefox profile directory which for me is here but 1st bit will be different for you as mines work specific:

C:\Documents and Settings\U049177\Application Data\Mozilla\Firefox\Profiles\soez0lvk.default 2. Delete places.sqlite and places.sqlite-journal

3. Start Firefox (you should have the back button working now but no bookmarks, it will have recreated those 2 files)

4. From the menus, Bookmarks then Organise Bookmarks, then Import and Backup button, then Restore then select a day to restore from. You should now have your bookmarks back from Firefoxes backups.

Hope it works for you