This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox Crashing on MAC

  • 3 amsoshi
  • 3 sa na da wannan matsala
  • 19 views
  • Amsa ta ƙarshe daga Moses

more options

After updating, Firefox keeps crashing.

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

After updating, Firefox keeps crashing. == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

All Replies (3)

more options

Please give me the crash report ID. Press Command+ L to Go to the address bar then type about:crashes.

Copy and paste the entire page here and I will be able to figure out your problem

more options

here is my crash log...mine crashes every 3-4 minutes!

Report ID

       	Date Submitted
     


   B7D704CB-C10D-468F-BBA2-C3143B6110EE	7/7/10	3:40 PM

bp-345e47c6-00ab-48e5-8f4d-dfffb2100707 7/7/10 3:37 PM bp-f62020f8-b042-4847-9a5c-841232100707 7/7/10 3:27 PM bp-3e85a87c-fe35-46c9-a7d0-cb6952100707 7/7/10 3:24 PM bp-4f269dda-e3b7-4ca1-9efa-f250f2100707 7/7/10 3:24 PM bp-f3c753f6-e45e-4141-ae76-4e9262100707 7/7/10 3:19 PM bp-17be0066-0f61-404e-ac54-3890d2100707 7/7/10 3:19 PM bp-bf81d96b-e7ac-41f6-8326-bc9602100707 7/7/10 3:09 PM bp-90d5fbb5-3d00-4c86-aebd-d69b62100707 7/7/10 3:09 PM bp-168b67ab-a997-4d2b-b82c-5fa4c2100707 7/7/10 11:57 AM bp-14c2e42b-d58f-4e79-9718-962992100707 7/7/10 11:42 AM bp-8979f95b-f8db-4aaa-ad47-2148a2100707 7/7/10 11:39 AM bp-3e857bbe-e6dc-4f63-a8d3-446e22100707 7/7/10 11:37 AM bp-40347440-61f2-412a-bf3c-2b09c2100707 7/7/10 11:34 AM 3A72D775-278D-4FAB-AC44-F3E16F472D12 7/7/10 11:32 AM bp-a4150bd7-2695-4b90-826d-6f1342100707 7/7/10 11:27 AM bp-ad2206a6-9abd-4f0d-8fb2-d572d2100707 7/7/10 11:25 AM bp-f5d74452-37cf-41ee-9bd1-804552100707 7/7/10 11:22 AM bp-5ea94764-11c0-4917-a9d4-d1a4b2100707 7/7/10 11:20 AM 228B7AF3-F27C-4758-82CE-08CD07C5FD39 7/7/10 11:18 AM 9167A1EA-BEFB-4546-B81C-E56E5ED2DD91 7/7/10 11:15 AM bp-f233a1d3-8cc3-4f50-ad89-01b862100702 7/2/10 11:51 AM bp-4c99371b-8ebe-45ae-bec4-685122100625 6/25/10 2:57 PM bp-6d409163-fd9d-492b-be76-12db72100625 6/25/10 12:19 PM 300DE30B-5833-4584-86EC-1F26034F7C50 6/5/10 12:53 PM 0672FBE7-BA2F-4036-B1A0-C192F4A9B2B1 4/7/10 12:25 PM BF73DA89-3308-49BE-8FA5-5CB69A066B5B 3/19/10 4:43 PM AC4423B1-A14A-4CBA-878A-C9161F28C5D9 1/4/10 10:35 PM bp-51963dd8-7116-4778-8a37-b1cfb2091205 12/5/09 3:07 PM bp-33374b3c-9024-4c6b-8e9c-5d2fd2091202 12/2/09 2:16 PM bp-a7f5beed-1c1a-47ca-b8bd-70a032091110 11/10/09 2:12 PM bp-d888b0d8-b3bb-4fa9-8e22-013b02091103 11/3/09 3:11 PM 3627E3B8-BFE5-4E59-8D9A-033AB736DCFD 10/27/09 6:09 PM bp-f3917d82-e75d-4318-b357-078d42090930 9/30/09 2:47 PM bp-b2269d9a-1904-4b32-8dd8-640892090926 9/26/09 4:36 PM bp-23b3a61a-6192-452e-af28-af3782090908 9/8/09 11:20 AM BCBB4301-17CD-4E61-A6AB-89FAB6E3794F 9/3/09 11:35 AM EBDB757C-914E-4609-89E0-B0DABF457906 6/30/09 6:19 PM bp-0f2fd908-ea13-4c27-a96b-623092090622 6/23/09 12:19 AM bp-3a4779d8-e071-46e8-b23f-847222090516 5/16/09 10:55 AM 05E58428-8CFE-4CAA-835F-C97B8C659D6F 3/18/09 3:22 PM bp-813762c5-f764-4a27-ad74-0da7d2090215 2/15/09 7:26 AM bp-b25dfb9a-2fa9-4f99-9a7f-451a62090214 2/14/09 7:58 PM bp-9d41d9f5-d77b-4754-852d-346122090115 1/15/09 12:41 PM bp-f4de7640-101a-443c-9416-4ffac2090112 1/12/09 11:16 AM bp-42182676-4303-42fe-849e-b5f9b2081225 12/25/08 9:42 AM bp-98555822-b646-429f-ba02-f00282081211 12/12/08 1:57 AM E8093538-EBA9-4E1F-B251-ECCD683BDCFC 12/4/08 6:53 AM 036B0A7F-3ED6-4056-A035-0A21C42B7350 11/26/08 10:02 AM BE33F3FB-05C4-4184-BAD1-375C409656B1 11/21/08 6:34 PM bp-b3839e35-a21f-11dd-bb68-001a4bd43e5c 10/24/08 7:01 PM CFD88747-0B4F-42B6-B450-EEF490AF4A1D 9/21/08 9:17 PM bp-b37b52f8-7f63-11dd-a447-001cc45a2c28 9/10/08 2:10 PM

more options

Firefox is crashing on my Macbook, but not my new iMac (3-4 months old). Updating to 3.6.8 hasn't helped. Thanks for any help. Miriam