Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Lost all bookmarks on upgrade from 3.5 to 3.6. no helpful responses in forum

  • 1 amsa
  • 0 sa na da wannan matsala
  • 32 views
  • Amsa ta ƙarshe daga the-edmeister

AnonymousUser
AnonymousUser
more options

I have lost years of bookmarks upon upgrading from 3.5 to 3.6. None of the suggested solutions on forum have helped and in fact I don't see any responses from Mozilla just other users. I've reinstalled 3.5 as some other users said that reinstated their bookmarks but it did no good with mine. What's up Mozilla? Are you going to leave us all hanging out to dry without a fix to your really bad mistake. Help your users or you are going to lose many.

I have lost years of bookmarks upon upgrading from 3.5 to 3.6. None of the suggested solutions on forum have helped and in fact I don't see any responses from Mozilla just other users. I've reinstalled 3.5 as some other users said that reinstated their bookmarks but it did no good with mine. What's up Mozilla? Are you going to leave us all hanging out to dry without a fix to your really bad mistake. Help your users or you are going to lose many.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

This forum is users helping other users, there are no Mozilla Foundation employees available to provide support. Plus, Firefox development is almost completely done by volunteer's, too. It's a "community" project, one of the basic elements of the "open source" movement.

Have you read this article? https://support.mozilla.com/en-US/kb/Lost+Bookmarks Did you understand that article? Did you find the bookmark backups?