This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Cannot print anything from the browser

  • 2 amsoshi
  • 25 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga cfessig

more options

When I click print for something in the browser (like a Mapquest map), I get a dialog box <Save the file as> an *.xps file extension. When I cancel this dialog box, I get one that says <Printer Error>.

When I click print for something in the browser (like a Mapquest map), I get a dialog box <Save the file as> an *.xps file extension. When I cancel this dialog box, I get one that says <Printer Error>.

All Replies (2)

more options

Sounds like you don't have your physical printer selected, but instead have a "virtual" printer selected.

See this: http://kb.mozillazine.org/Problems_printing_web_pages

more options

You're exactly right. Thanks, Fred