This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why does Firefox freeze every time I try to install Adobe Flash player? I have uninstalled it and reinstalled it with and without the plugin container.

  • 2 amsoshi
  • 19 sa na da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga cuebert1981

more options

When I have Adobe Flash player installed and I open Firefox it will freeze up as soon as I open an additional tab other than my home page tab. In order to close Firefox after it freezes I have to use my Windows Task Manager to end process. As soon as I uninstall Adobe Flash player and reboot and then open Firefox it works fine.

When I have Adobe Flash player installed and I open Firefox it will freeze up as soon as I open an additional tab other than my home page tab. In order to close Firefox after it freezes I have to use my Windows Task Manager to end process. As soon as I uninstall Adobe Flash player and reboot and then open Firefox it works fine.

All Replies (2)

more options

Does it help if you disable the plugin-container process?

See http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

more options

no as a matter of fact it makes it worse