We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I downloaded firefox and it extracts but then does not install.

  • 1 amsa
  • 9 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga sebot

sebot
sebot
more options

I was having some problems with firefox freezing up and "not responding" when I was trying to look at a print preview. I then tried to uninstall firefox but for some reason it was not uninstalling. So I then went in and deleted everything firefox manually. Now when I try to reinstall it is not working. It downloads fine then extracts but after that nothing else shows up. It shows that it is still running in my task manager but nothing is happening.

I was having some problems with firefox freezing up and "not responding" when I was trying to look at a print preview. I then tried to uninstall firefox but for some reason it was not uninstalling. So I then went in and deleted everything firefox manually. Now when I try to reinstall it is not working. It downloads fine then extracts but after that nothing else shows up. It shows that it is still running in my task manager but nothing is happening.

All Replies (1)

sebot
sebot Mai mallakar tambaya
more options

Someone please help ASAP. I absolutely hate using IE. I've been using firefox for years and would like to continue using it.