This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Seeing "?" symbols in a webpage.

  • 4 amsoshi
  • 60 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

more options

Seeing "�" symbols all over a webpage. It loads correctly with other browsers like Google Chrome.

"http://tnp.sg/news/" is an example of a website that Firefox tries to load with symbols all over the place (and no content loading).

Many other webpages also appear like this. Sometimes these symbols come up on certain webpages like Facebook but do not affect the page loading.

Seeing "�" symbols all over a webpage. It loads correctly with other browsers like Google Chrome. "http://tnp.sg/news/" is an example of a website that Firefox tries to load with symbols all over the place (and no content loading). Many other webpages also appear like this. Sometimes these symbols come up on certain webpages like Facebook but do not affect the page loading.

Mafitar da aka zaɓa

If a server doesn't send an encoding then Firefox uses the default encoding as set in "Tools > Options > Content" (Western ISO-8859-1).

A possibility in such cases is to switch to "View > Character Encoding > Auto-Detect > Universal" to see if that makes Firefox switch to the correct encoding.

Karanta wannan amsa a matsayinta 👍 3

All Replies (4)

more options

Zaɓi Mafita

If a server doesn't send an encoding then Firefox uses the default encoding as set in "Tools > Options > Content" (Western ISO-8859-1).

A possibility in such cases is to switch to "View > Character Encoding > Auto-Detect > Universal" to see if that makes Firefox switch to the correct encoding.

more options

Thank you so much cor-el for your swift reply! It works fine now.

more options

I can use "View > Character Encoding > Western (ISO-8859-1)", but only the current open page is affected. Under the "Tools" menu, there doesn't seem to be an item for "Options". Is there some way to keep Western (ISO-8859-1) as the default character encoding? That seems to be the most useful.

more options

You set the default encoding via Tools > Options > Content : Fonts & Colors: Advanced > Default Character Encoding

See also Content Preferences: https://addons.mozilla.org/firefox/addon/4066