Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Since downloading the update for Firefox 3.6.10 all websites that I previously stayed logged into must be logged into everytime I open them. Why? And can this be fixed?

  • 1 amsa
  • 10 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga mebpapa

more options

This has happened with previous Firefox updates but only after the initial update. Once I logged into websites such as facebook, yahoo, hotmail etc. I stayed logged in and was able to access these sites without having to log in each and every time. I have checked all boxes on these and all other sites to remember passwords and to keep me logged in and I still have to log in on each new visit. I rebooted my computer and this did not help. I made sure that Remember Passwords was checked on the Security tab under Options in the Tools for Firefox.

This has happened with previous Firefox updates but only after the initial update. Once I logged into websites such as facebook, yahoo, hotmail etc. I stayed logged in and was able to access these sites without having to log in each and every time. I have checked all boxes on these and all other sites to remember passwords and to keep me logged in and I still have to log in on each new visit. I rebooted my computer and this did not help. I made sure that Remember Passwords was checked on the Security tab under Options in the Tools for Firefox.

All Replies (1)

more options

How can Mozilla be contacted to report this problem directly to them instead of posting to a forum?