This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

"resume downloading firefox 3.6.11" doesn't work - it just switches to "paused downloading firefox 3.6.11"

  • 1 amsa
  • 37 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

fatericsmum
fatericsmum
more options

My automatic update in Firefox isn't working. It says "resume downloading firefox 3.6.11" but, when I click on this, I get a box with a blue bar and the comment "paused downloading firefox 3.6.11" -- and nothing happens

My automatic update in Firefox isn't working. It says "resume downloading firefox 3.6.11" but, when I click on this, I get a box with a blue bar and the comment "paused downloading firefox 3.6.11" -- and nothing happens

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Remove the files in the updates and updates\0 folder: 

C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)