This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox was crashing when I opened it, because I had toolbars enabled.

  • 1 amsa
  • 13 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga bbbb

roxas813
roxas813
more options

I was opening Firefox, and it crashed, so I started it in Safe mode and disabled all the add-ons, and then enabled them one-by-one and restarted Firefox. It only crashed when I enabled the Swagbucks and Zynga toolbars - one at a time, not both at the same time - and restarted the program. The Swagbucks toolbar is still working fine in Safari, and is not causing it to crash, and it was working fine last night when I put my computer to sleep.

I was opening Firefox, and it crashed, so I started it in Safe mode and disabled all the add-ons, and then enabled them one-by-one and restarted Firefox. It only crashed when I enabled the Swagbucks and Zynga toolbars - one at a time, not both at the same time - and restarted the program. The Swagbucks toolbar is still working fine in Safari, and is not causing '''''it''''' to crash, and it was working fine last night when I put my computer to sleep.

An gyara daga roxas813

All Replies (1)

bbbb
bbbb
more options

i had sort-of opposite problem--swagbucks crashed my safari once[got rid of it], while on Firefox, it seemed ok....then my mac crashed horribly--lost everything!. how can i find out what crashed my mac? i had just started using a bunch of safari extensions. it seems each different combo of add-ons can be incompatible? ffox add-ons seem safer?