Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

how do I check what version of Firefox I have?

  • 1 amsa
  • 111 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga the-edmeister

All.Louis
All.Louis
more options

Player Error ErrorCode: 1001

We could not load the movie player. Please visit our help page for more details.

This is the problem. I downloaded I thought was the latest version of Firefox 2, so I can watch Netflix movies on line but Firefox cannot support Netflix on demand movies? Please help me fix this problem. I was told that this maybe a Silverlight Microsoft issue but I thought that my older version of Firefox was the problem but since Im still recieving the error code from Netflix after Ive downloaded the latest version of Firefox. What can I do?? Please help..

Player Error ErrorCode: 1001 We could not load the movie player. Please visit our help page for more details. This is the problem. I downloaded I thought was the latest version of Firefox 2, so I can watch Netflix movies on line but Firefox cannot support Netflix on demand movies? Please help me fix this problem. I was told that this maybe a Silverlight Microsoft issue but I thought that my older version of Firefox was the problem but since Im still recieving the error code from Netflix after Ive downloaded the latest version of Firefox. What can I do?? Please help..

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Help > About Mozilla Firefox - version information is there