This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

The import option in File menu is greyed out: how is it made active?

  • 1 amsa
  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga TonyE

more options

I am trying to import my IE settings but the Inport function in the File Menu is not active, it is greyed out. How can I make that function active and accessible?

I am trying to import my IE settings but the Inport function in the File Menu is not active, it is greyed out. How can I make that function active and accessible?

All Replies (1)

more options

This can happen if Firefox is in private browsing mode. for details of how to turn off private browsing mode see the private browsing article.