This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Having bad hanging problems?

  • 1 amsa
  • 13 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga John99

more options

I've used Firefox for the past 3 years and have never had a problem. This past week, Firefox has been hanging and not responding. I've made sure that I have all the current updates...but the problem still exists. I've been using Internet Explorer the last 2 days and have absolutely no problems.

I've used Firefox for the past 3 years and have never had a problem. This past week, Firefox has been hanging and not responding. I've made sure that I have all the current updates...but the problem still exists. I've been using Internet Explorer the last 2 days and have absolutely no problems.

All Replies (1)

more options

Try in Diagnose Firefox issues using Troubleshoot Mode and look at Basic troubleshooting and also Firefox hangs or is not responding - How to fix.

Sorry I can not give an immediate answer it could be one of many things, read the linked articles please and post back with how you get on, someone will try to help if you you do not solve it yourself with that information.