Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox deletes cookies each time I close it.

  • 5 amsoshi
  • 14 sa na da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga bfotk

more options

I'm running Windows 2000 and Firefox 3.6.13. My privacy settings include:

  • Accept cookies from sites
  • Accept third-party cookies
  • Keep cookies until they expire

During a browsing session, I can click on Show Cookies and see plenty of entries. But when I close Firefox and start a new session, they are all gone.

I would like various sites to remember user names and such. This is the case with my other computers (running Windows XP and Windows Vista).

I'm running Windows 2000 and Firefox 3.6.13. My privacy settings include: * Accept cookies from sites * Accept third-party cookies * Keep cookies until they expire During a browsing session, I can click on Show Cookies and see plenty of entries. But when I close Firefox and start a new session, they are all gone. I would like various sites to remember user names and such. This is the case with my other computers (running Windows XP and Windows Vista).

All Replies (5)

more options

Clearing "Site Preferences" clears all cookies, images, pop-up windows, software installation, and password exceptions.

  • Make sure that you not run Firefox in (permanent) Private Browsing - Use Firefox without saving history mode
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Automatically start Firefox in a private browsing session"

There is also cleanup software like CCleaner that can remove cookies and other data in the Firefox Profile Folder

See also http://kb.mozillazine.org/Cookies#Removing_cookies

more options

The Clear Recent History has Cookies and Site Preferences unchecked. Private Browsing mode is not set. Use custom settings for history is set. CCleaner has Cookies unchecked for Firefox (and I don't use it that often anyway).

more options

Images of my settings.

more options

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Profile Folder in case the file cookies.sqlite got corrupted.


more options

Did that. I reported that under More system details in the very first post. Removing cookies.sqlite (and the others) does nothing to fix the problem.