This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Want to update Firefox; using Mac OS10.4; get an error about not having privileges

  • 2 amsoshi
  • 33 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga carrotmusic

more options

I am running a very old version of Firefox with Mac OS 10.4 ( a relatievely old OS). When I try to update Firefox, it fails and I get an error message saying:

This operation cannot be completed because you do not have sufficient privileges for some of the items.

No idea what this means or what to do about it.

I am running a very old version of Firefox with Mac OS 10.4 ( a relatievely old OS). When I try to update Firefox, it fails and I get an error message saying: This operation cannot be completed because you do not have sufficient privileges for some of the items. No idea what this means or what to do about it.

All Replies (2)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Thanks! That was just the ticket, and when I was advised to update my Adobe FlashPlayer plugin the same process made that happen too. Excellent!