Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Windows Cannot Find

  • 2 amsoshi
  • 6 sa na da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga cor-el

jdsweets
jdsweets
more options

Hi There, I have used Mozilla Firefox for a while now and yesterday when I clicked on my Firefox icon to open it, I received this error msg "Windows cannot find C:\program files (x86)\mozilla firefox.exe" So I removed it from my programs, went to the Firefox download, re-installed, that worked fine, but after the install, same thing happened. I clicked on the icon and same pop up. I am using Windows Vista. HELP!

Hi There, I have used Mozilla Firefox for a while now and yesterday when I clicked on my Firefox icon to open it, I received this error msg "Windows cannot find C:\program files (x86)\mozilla firefox.exe" So I removed it from my programs, went to the Firefox download, re-installed, that worked fine, but after the install, same thing happened. I clicked on the icon and same pop up. I am using Windows Vista. HELP!

All Replies (2)

jdsweets
jdsweets Mai mallakar tambaya
more options

I could really use some help on this. Please! :-)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If that is really the path where Windows looks then something is wrong: 

C:\program files (x86)\mozilla firefox.exe

That should probably be C:\program files (x86)\mozilla firefox\firefox.exe

Try to delete that desktop shortcut and reboot the computer to be sure that it is removed and create a new desktop shortcut to start Firefox.