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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

This add-on requires Firefox 4.0.*. You are currently using Firefox 3.0. Upgrade Firefox or view older versions of this add-on.

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  • 17 sa na da wannan matsala
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  • Amsa ta ƙarshe daga TonyE

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When I try to install an add-on I keep getting this message. This happens in both vsn 3.6.13 and 4.0.10.

For some reason the add-on keeps insisting I have vsn 3.0. This is not limited to a single add-on. Most show a symbol of 3.0 with a red mark out over it.

When I try to install an add-on I keep getting this message. This happens in both vsn 3.6.13 and 4.0.10. For some reason the add-on keeps insisting I have vsn 3.0. This is not limited to a single add-on. Most show a symbol of 3.0 with a red mark out over it.

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You need to reset your user agent string (identifies the version of Firefox), yours is showing you as having Firefox 3.0, it appears to have been altered by the VRE toolbar. For details of how to reset the user agent see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser