This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My plugin container keeps causing Firefox to hang & then crash. Suggestions?

  • 5 amsoshi
  • 71 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga retiredfed

more options

When I'm using Firefox, it starts to hang and then it crashes or I have to close the window to get it to do something. I get the "oops we crashed page" that offers to reopen my tabs, and I'm back to work again for a while. Many times, the crash report isn't being transmitted because it says there's an error. I have the most recent Firefox version 3.6.13.

When I'm using Firefox, it starts to hang and then it crashes or I have to close the window to get it to do something. I get the "oops we crashed page" that offers to reopen my tabs, and I'm back to work again for a while. Many times, the crash report isn't being transmitted because it says there's an error. I have the most recent Firefox version 3.6.13.

An gyara daga Sandy

All Replies (5)

more options

Here's what I'm getting on the crash report from Microsoft - AppName: plugin-container.exe AppVer: 1.9.2.3989 ModName: ntdll.dll ModVer: 5.1.2600.5755 Offset: 0000100b

more options

It appears that it has something to do with my Google calendar page remaining open all the time. It's one of the bookmarked pages I used constantly and keep up on my computer all day at work. If I close it, then Firefox doesn't seem to crash.

more options

It appears that this issue might be solved in Firefox update 3.6.14. Update your version.

more options

It didn't much like my Air 1 radio open all the time either. I opened the radio in Internet Explorer and didn't have any crashes.

more options

I have 3.6.15 and the only way I can use FF is to use Task Manager to stop the plugin container.exe process.

This first occurred immediately after I had updated 3 addons last night around midnight when I opened FF and got the notifications [and I did not notice which addons though].

Did the addon update somehow corrupt my plugincontainer.exe? How do I fix it?