This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I told I have an ad blocker enabled.

  • 2 amsoshi
  • 11 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga Swapnilrustagi

more options

CBS is telling me that it can that it cannot load a video because "The video you are requesting is unavailable or being blocked by an ad blocker INSTALLED IN YOUR BROSWER."

I have disabled every single add-on in my browser and I have disabled Block pop-up windows in the content page of the "tools-options" pull down menu. I can not find any other places for my browser to allow me to disable an ad/pop-up blocker.

CBS is telling me that it can that it cannot load a video because "The video you are requesting is unavailable or being blocked by an ad blocker INSTALLED IN YOUR BROSWER." I have disabled every single add-on in my browser and I have disabled Block pop-up windows in the content page of the "tools-options" pull down menu. I can not find any other places for my browser to allow me to disable an ad/pop-up blocker.

All Replies (2)

more options

Did you check your security software (firewall) to make sure that it isn't blocking those ads?

more options

The video might be unavailable. Is it fine when you use Internet Explorer ???