This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

when I close firefox it doesn't really close it seems to be hidden. Then when I try to start it again I have to Alt, Ctrl, Del, go to process , turn it off then hit it to start again. I can not get it to open in the hidden process that it is in

  • 2 amsoshi
  • 5 sa na da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga cor-el

more options

Apparently when I close Firefox it doesn't really close. I get told when I try to open Firefox later "Firefox is still open, you must close Firefox, Then reopen it. Then I hit Alt, Ctrl & Del, go to process's then I have to close it then reopen it. It does not open until it is closed in process's.

Apparently when I close Firefox it doesn't really close. I get told when I try to open Firefox later "Firefox is still open, you must close Firefox, Then reopen it. Then I hit Alt, Ctrl & Del, go to process's then I have to close it then reopen it. It does not open until it is closed in process's.

All Replies (2)

more options

The process can take a few seconds to close. Sometimes you need to use Task Manager.

more options