Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Search does not work

  • 2 amsoshi
  • 4 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga sbudaj

more options

I was having a problem in version 3.6 after the last update, where typing into the search box in the upper right (regardless of which search engine was selected), would do nothing after I hit enter. (Worked fine before the last update).

I upgraded to FF4 and am still having the same problem. I was hoping it would be fixed.

I can enter text into the search box, and it even offers suggested text, but when I hit enter NOTHING happens. As a result, I have to open a new window or tab with the search engine of my choice and then enter the search term I am looking for.

Any help here would be greatly appreciated.

Thanks.

I was having a problem in version 3.6 after the last update, where typing into the search box in the upper right (regardless of which search engine was selected), would do nothing after I hit enter. (Worked fine before the last update). I upgraded to FF4 and am still having the same problem. I was hoping it would be fixed. I can enter text into the search box, and it even offers suggested text, but when I hit enter NOTHING happens. As a result, I have to open a new window or tab with the search engine of my choice and then enter the search term I am looking for. Any help here would be greatly appreciated. Thanks.

All Replies (2)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

Thanks. Well, that was it. One of the Add-Ons was causing a problem. I went into safe mode and everything worked. I enabled the add-ons one at a time, and caught the problem. It was Interactive Personas.

Now it works fine.