This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

After latest update, Firefox doesn't keep the history of the first website I started/jumped from (can't go back to very first site) - what's changed?

  • 4 amsoshi
  • 24 sa na da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga Terra

more options

After the latest update, Firefox doesn't keep the history of the first website I started/jumped from (can't go back to very first site) - what's changed? (I start at Home site, jump to new site, and the Back button is opaque instead of solid, indicating no history of a site to go back to).

After the latest update, Firefox doesn't keep the history of the first website I started/jumped from (can't go back to very first site) - what's changed? (I start at Home site, jump to new site, and the Back button is opaque instead of solid, indicating no history of a site to go back to).

All Replies (4)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

I have the same problem using Firefox version 3.6.16 on Windows 7.

Steps to reproduce:

  1. open a new empty Tab in Firefox
  2. enter a website URL on that Tab (e.g. "www.google.com")
  3. click on a link on that website (e.g. "Advertising Programs")

The history back button is supposed to be enabled now so you can navigate back to the previous page, but it isn't! It is still disabled.

This might be a problem with the McAfee SiteAdvisor plugin. When I deactivate this plugin the issue does not occur anymore. My version of the McAfee SiteAdvisor plugin is 3.3.1

Can anyone confirm this?

more options

I believe schnabel is right. I disabled the McAfee SiteAdvisor plugin and the issue was solved for me.

For those of you wondering how to disable this feature:


  1. Click "Tools" in the top bar
  2. Select "Add-ons" in the drop down menu
  3. Choose the "Extensions" tab
  4. Click on the McAfee SiteAdvisor to bring up the Disable button, then select disable

An gyara daga cici.d

more options

I was having this problem and didn't want to disable the SiteAdvisor. I went to the McAfee SiteAdvisor download page and reinstalled. I don't have the problem anymore. I can navigate to the original search list again. I am working with a Vista PC. My friend tested the issue on his Mac, and he doesn't have any navigation issues, even without a new install, but his might be updating automatically. Hope this helps!