This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

The google suggestions when I type in the search box are not clickable anymore since I installed Firefox 4. Why could that be?

  • 6 amsoshi
  • 21 sa na da wannan matsala
  • 34 views
  • Amsa ta ƙarshe daga Benchmarker

more options

It used to be when I typed in the Google search field at the top of the screen, a list of suggestions would appear. When the suggestion matched my search I would stop typing and click on it. Then the search would start. After installing Firefox 4 the suggestions still show up but nothing happens when I click on them. I have to complete entering it and then click on the search button. Any ideas? Thanks.

It used to be when I typed in the Google search field at the top of the screen, a list of suggestions would appear. When the suggestion matched my search I would stop typing and click on it. Then the search would start. After installing Firefox 4 the suggestions still show up but nothing happens when I click on them. I have to complete entering it and then click on the search button. Any ideas? Thanks.

All Replies (6)

more options

Do you have that problem when running in the Firefox SafeMode?
A troubleshooting mode.
1.You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
2. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

more options

I'm not in safe mode. Thanks for your reply.

more options

Do you mean the Google Toolbar or the regular Firefox (Google) search bar on the Navigation Toolbar ?

more options

I attached a screen shot. The red arrow indicates the search box I'm referring to. I hope it will show up clearly enough.

more options

Looks like a problem with the Google Toolbar that isn't working properly in Firefox 4.

See:

more options

Thank you very much. Using the key board to move down the list of suggestions and then hitting "enter" works. That's what the link you posted indicates. Thanks again.