This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I have an HP simplepass fingerprint scanner on my computer, the scanner used to pop up on the old firefox so I could log in to the site, so why doesn't it work on the new version of firefox?

  • 1 amsa
  • 11 sa na da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga the-edmeister

waterboy0947
waterboy0947
more options

There is a fingerprint scanner on my computer that stores log in information so when the site loads I have the option of scanning my finger to log in. Ever since I upgraded to Firefox 4.0 this feature hasn't been working.

There is a fingerprint scanner on my computer that stores log in information so when the site loads I have the option of scanning my finger to log in. Ever since I upgraded to Firefox 4.0 this feature hasn't been working.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See if HP has an update for that fingerprint scanner program.