This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox 4 does not displat the green Rapport icon I had set up to show protected websites - at least I can't see the icon are the previously protected sites still protected?

  • 2 amsoshi
  • 61 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga tonylewis

more options

Trusteer Rapport is a lightweight security software solution that protects web communication between enterprises, such as banks, and their customers and employees. I set up a number of trusted sites using previous versions of Firefox i.e. 3.x.x. A green Rapport icon is displayed at the end of the address bar to indicate the site is protected. This icon does not appear in my address bar now I have updated to Firefox 4

Trusteer Rapport is a lightweight security software solution that protects web communication between enterprises, such as banks, and their customers and employees. I set up a number of trusted sites using previous versions of Firefox i.e. 3.x.x. A green Rapport icon is displayed at the end of the address bar to indicate the site is protected. This icon does not appear in my address bar now I have updated to Firefox 4

All Replies (2)

more options

You need to get the latest version of Trusteer Rapport, to do that go to http://www.trusteer.com/support and type in "Firefox 4"

more options

There is a new version of Rapport for Firefox 4 - go to the Rapport website and donload and install the new verstion - it works.