This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

After I type a URL in the address bar, I press Enter and nothing happens; however, it will load when i manually click the green arrow.

  • 3 amsoshi
  • 17 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga lcade

lcade
lcade
more options

I just got a new computer. Asus A52F, running windows 7. When I type in a URL and press Enter, nothing happens. On my old computer, HP Dv6 with vista, I would do the same, press enter and the page would load.

If I manually click the green arrow it loads.

How can I sync the pushing of the Enter Key to the green arrow in order to load pages.

I just got a new computer. Asus A52F, running windows 7. When I type in a URL and press Enter, nothing happens. On my old computer, HP Dv6 with vista, I would do the same, press enter and the page would load. If I manually click the green arrow it loads. How can I sync the pushing of the Enter Key to the green arrow in order to load pages.

All Replies (3)

TonyE
TonyE
  • Moderator
more options

This is probably due to a problem with an add-on. For details of how to troubleshoot that see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Do you have AVG Safe Search? I have seen a report of that add-on causing this problem.

firefoxuser700
firefoxuser700
more options

uninstall it completely and reinstall it back, that's what I had to do

just remember witch addons you have and back up your bookmark

lcade
lcade Mai mallakar tambaya
more options

I disabled safe search and it works!

thank you!!!!